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Concord, CA 94520

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How To File A Claim For Lost Or Damaged Items

Your renters’ insurance policy protects your possessions from loss or damage. After you have acquired a new policy, be aware of what to do in the event that any of your items become lost or damaged. Consult us at Land Home Insurance Services and we can help you file a claim.


Familiarize yourself with the type of cover you have purchased. Your coverage amount will be specified in your policy. The policy will outline which items have been insured.

If you purchase or sell items during your tenancy, you will need to update your policy. Your coverage will pay for repairs and replacements. Any items that are not covered by your policy will be your responsibility to repair or replace.


Documentation is needed for any insurance claim that you intend to file while you are renting a property. The documentation should outline what occurred. It should also indicate what happened to the items that you are filing on your insurance claim.

If a criminal act results in you losing some of your items, you will need to file a police report. Once the report has been filed, you can request a copy of the report. This copy can be submitted with the other paperwork needed to file your insurance claim. 

Claims Process

An insurance adjuster will investigate the insurance claim. They may take pictures of items that have become damaged inside your rental unit. The claims process will be handled by an insurance agent. You will be updated about the status of your case.

Reach Out To Us

Land Home Insurance Services can assist you with any renter’s insurance questions or concerns that you have. We are happy to help. 

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